SNET SMCFANCONTROL UPDATE

I can still see many of the emails on my iPhone and iPad.

If you peruse both the AT&T and Yahoo community forums it’s unreal how many AT&T/Yahoo customers can’t access their accounts. Yahoo’s online help tools are of no help, and there’s absolutely no way to get in touch with an actual person at a Yahoo. So where the heck are my emails (I know they’re on a server somewhere), and why can’t anyone get me in? If I try to create a new Yahoo email account with the option of using my own email address, and I enter my address, I can’t use it because Yahoo says it’s already in use. If I try to create a new AT&T account using my “deleted” address, I can’t because that email address is already in use. Not having the internet service through AT&T wasn’t supposed to affect our email accounts, and mine worked fine until December 9th. When I try to login I get the message that my AT&T/Yahoo Mail account (then it states my email address) can’t be accessed because my AT&T/Yahoo Mail services have been canceled, but that I can get back into my ( email address written out), I re-establish my AT&T DSL service.Īll of us in CT know that we have had no AT&T phone/Internet/TV services for more than 3 years, when we were all switched to Frontier.

I have no idea what email address it wants in this field, as nothing I’ve tried is valid. This page has a message that there is no phone number associated with my email, but when I try to provide that info I can’t because I also need to provide an “alias email”. Next to my main email address there are 2 links: “Check email” and “Delete”, and next to “Account Status” it says “Active”. Here I can see my email address/account (and 2 sub accounts, that I also can’t access). When I login to myAT&T (where I can see my active wireless account), if I go under My Profile I can get to the section for my “linked accounts”. No one can tell me how or why it was deleted. Though my email address exists, they all tell me my account has been deleted/disabled which is why they can’t help get my access back.

SNET SMCFANCONTROL UPDATE

Update to my 12/13/17 post in reference to my 22 year-old email address that I have not been able to access since 12/9/17: I have made numerous calls to the various AT&T support numbers, including Digital Assistance and ConneTech (AT&T’s paid support service). Now we just need to find a way to get back into our accounts! It was posted nearly a year ago, but it gives some great details.

So go to the Yahoo forums and look for the post titled ' Discontinuation of email hosting for domain'. I'd put the link to the article here, but it will only get stripped out. There's are issues with this, and we may be caught in the middle. AT&T owns the domain, but Yahoo hosts the accounts (this actually is one thing that doesn't have anything to do with Frontier). Someone sent me a link in the Yahoo forum to an interesting article about the domain. I could write a whole book on what I've been going through since this past Saturday, and all the work involved in getting my email changed everywhere possible, which is a huge task considering that I've had one email address for 21 years, and it's tied to everything!!! This is truly a nightmare. If you go to Yahoo's forum it's amazing how many people can't get into their accounts and can't get any help. As for Yahoo, there's absolutely no way to get in touch with a person about this on the phone, via email, chat, etc.

AT&T says they can't help, that it's a Yahoo issue, and, according to Yahoo, it's an AT&T issue, and if AT&T can't help, AT&T will escalate the problem to Yahoo. I have 3 accounts that I have not been able to get into since this past Saturday (12/9/17) and have been desperately trying to get the issue resolved.

Snet smcfancontrol